Frequently Asked Questions

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Frequently Asked Questions

Smalls are the same THCa strains you see in larger buds, just graded into smaller nug sizes after trim. They come from the same harvests and batches, with the same test results and terp profiles, but are priced lower because of their size.

Our current support hours are listed in the app and on our Contact page. If you reach out after hours, we will respond the next business day in the order received.

Light Dep (light deprivation) flower is grown in greenhouses where growers block light on a schedule to trigger earlier flowering. You still get real sun exposure, but with tighter control over harvest timing and quality than full outdoor.

Answer
THCA flower is raw hemp flower that is naturally high in tetrahydrocannabinolic acid (THCA) while remaining compliant with the federal definition of hemp. In its raw form, THCA is non intoxicating. When heated through smoking, vaping, or baking, THCA converts to Delta 9 THC and produces a traditional cannabis style experience. Our THCA flower is sourced from vetted growers, trimmed and handled like top shelf cannabis, and is third party tested to confirm that Delta 9 levels remain within the legal hemp limit on a dry weight basis.

The Specialty THCa flower tier is Frosty Club’s home for infused or enhanced THCa flower SKUs that sit above our standard quality ladder. These lots are designed to deliver a stronger experience and more dramatic visual frost than regular THCa flower.

We want you to be confident in what you receive, but because of the nature of hemp products, returns are limited to specific issues.

Returns are accepted only for the following reasons:

  • Bugs
  • Mold
  • Damaged product
  • Missing product
  • Unsatisfactory product
  • Wrong strain
  • Wrong quantity

Each return request must clearly state one of the reasons above. Returns outside of these reasons are not eligible.

All returns must be pre-authorized. Unauthorized returns may be refused and are not guaranteed a refund or replacement.

Shipping charges and Shipping Insurance from the original order are non-refundable.