Frequently Asked Questions

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Frequently Asked Questions

Private Reserve is reserved for our strongest, most visually impressive lots. To qualify, a strain must show standout test results, clean COAs, dense structure, strong nose, and a dialed-in cure. If it is not something we would confidently put on the very top shelf, it does not get a Private Reserve label.

We currently ship orders using UPS and USPS services. Available methods include:

  • UPS Next Day Air
    Next business day delivery when your order is placed before 1PM CST.
    Standard cost: $30.00.
  • UPS Ground
    Economical ground service, typically 2–5 business days depending on your location.
    Rates are calculated at checkout based on weight and destination.
  • USPS Ground
    Ground service, typically 2–3 business days.
    Standard cost: $5.00.

Indoor THCa flower is ideal when you want dependable top shelf quality that can stay on the menu. Use it for core eighths and ounces where customers expect strong effects and clean buds but are not chasing rare drops.

Light Dep is ideal when you want strong quality without locking your entire budget into top shelf. Use it to round out eighth and ounce sets, support seasonal menus between full outdoor and indoor drops, and keep options for value-focused regulars.

Choose Smalls when you want strong test numbers and good nose at a lower price point. They’re ideal for value menus, entry-level eighths and quarters, and shoppers who care more about effects than big, showpiece buds. Use Private Reserve or Exotic when you need standout bag appeal and limited, hype-driven strains.

All authorized returns should be shipped to:

Frosty Club, LLC
337 S Cumberland St., Suite B
Lebanon, TN 37087

We recommend using a carrier that provides tracking so both parties can monitor the shipment in transit.