Frequently Asked Questions

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Frequently Asked Questions

Exotic strains are selected for rare genetics, hype crosses, and standout terp profiles. They may share production methods with our other tiers, but they earn the Exotic label because they feel new, limited, and different from standard menu strains.

Most Indoor THCa flower lots are targeted to hit the mid-20s and above, with many strains landing in the upper 20s. It gives heavy-use customers plenty of punch without requiring Private Reserve pricing every time.

Most Light Dep THCa lots are targeted to land in the mid to high 20s for THCa, with occasional batches hitting higher. It gives you plenty of punch for daily smokers while keeping a buffer below your strongest Private Reserve strains.

Private Reserve is reserved for our strongest, most visually impressive lots. To qualify, a strain must show standout test results, clean COAs, dense structure, strong nose, and a dialed-in cure. If it is not something we would confidently put on the very top shelf, it does not get a Private Reserve label.

We currently ship orders using UPS and USPS services. Available methods include:

  • UPS Next Day Air
    Next business day delivery when your order is placed before 1PM CST.
    Standard cost: $30.00.
  • UPS Ground
    Economical ground service, typically 2–5 business days depending on your location.
    Rates are calculated at checkout based on weight and destination.
  • USPS Ground
    Ground service, typically 2–3 business days.
    Standard cost: $5.00.

Use the in-app chat or the website chat widget for the fastest response. If you email, include your account email, order number (if applicable), and a quick description of the issue so we can help faster.