Frequently Asked Questions
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- Accounts & Login
- Compliance, Testing & COAs
- Inventory & Restocks
- Issues, Returns & Support
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- Ordering & Payment
- Product Tiers & Flower Grades
- Shipping, Delivery & Packaging
- Strains, Terpenes & Effects
Is Light Dep consistent enough for house strains or core SKUs?
Yes. Because light-deprivation cycles can be staggered, Light Dep offers more frequent production runs than once-a-year outdoor. That makes it a strong candidate for house strains and core SKUs you want to keep in stock most of the year.
Is Private Reserve always indoor, or can it include other grow methods?
Private Reserve is grow-method agnostic. Many of these lots are indoor, but select Exotic or Light Dep batches can qualify when they hit our highest standards for look, aroma, and test results. If it carries the Private Reserve label, it met the same premium criteria regardless of how it was grown.
Is Private Reserve flower always limited or seasonal?
Yes, Private Reserve is intentionally limited. We only label lots as Private Reserve when the harvest truly warrants it, which means availability can change quickly and some strains may not return. If a Private Reserve strain sells through, the next batch will be evaluated from scratch rather than automatically given the same tier.
Is Sativa or Indica better for sleep?
Answer
For sleep, Indica still wins for most people. Sativa is better positioned for the first half of the day or social evenings where customers want to feel active and engaged. In a Sativa vs Indica vs Hybrid conversation, your budtenders can be direct:
- Sativa: better for mood, creativity, and daytime energy.
- Indica: better for heavy relaxation and winding down.
- Hybrid: can lean either way depending on the cross.
If a shopper makes sleep and rest the priority, guide them toward Indica-dominant or sleepy leaning Hybrid strains instead of pure Sativas.
See why verification matters
Answer
Verification is how we keep Frosty Club a true wholesale-only space for serious buyers. When you verify your account, you’re confirming that you’re a legitimate business or reseller, which unlocks full access to our catalog and checkout.
Here’s what verification does for you:
- Wholesale-only pricing
Verified members see live wholesale pricing and can place bulk orders directly through the site and app. - Access to the full product catalog
Some strains, tiers, and bulk sizes are only visible and available to verified accounts. - Faster, smoother checkout
Your business details, shipping info, and tax/EIN data are stored on file, so you’re not retyping the same information every time you place an order. - Order history & tracking in one place
See past orders, track current shipments, and quickly reorder favorites from your account instead of chasing emails. - Referrals and rewards (where applicable)
Verified members are eligible for referral perks and promos tied to your account, so you get credit when you send other buyers our way. - Compliance & trust
Verification helps us keep the marketplace clean, protect our partners, and prioritize supply for real businesses who depend on consistent, reliable product.
In short: verification isn’t just a gate, it’s your key to wholesale access, better pricing, and a smoother buying experience across Frosty Club.
Should I treat Exotic as everyday stock or limited headstash?
Most retailers use Exotic as a limited headstash style tier rather than a core everyday SKU. It works well in smaller quantities that turn quickly, keeping the section exciting while your Private Reserve and Light Dep tiers handle most daily volume.